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Have an immediate need? Ask a confidential question. Answers will be provided, in most cases, within 24 to 72 hours.

Dr. Northington will personally answer all questions relating to family business management issues. He will not answer questions relating to complex analytical mental health questions or medical questions.

The fee is $35.00 for one question, $50.00 for two and $75.00 for three. All transactions are final and no refunds will be given. Please be certain to implement this service prior to payment.

Each question must be less than one full page. This service is not designed to replace face-to-face consulting where that may produce a better response.

Please provide Dr. Northington with enough information to provide a meaningful response. Please include age and relevant information including history, but exclude any information that may identify you.

It is my purpose to provide a service where there is none available at this time.

QUESTIONS AND RATES:
One e-mail question and response:	$35.00
Two e-mail questions and responses:	$50.00
Three e-mail questions and responses:	$75.00

In order to provide access to the e-mail form, please choose one of the options below. Once your payment is confirmed, you will be returned to the e-mail form.

Q: My daughter comes in late to work about two or three times a week. Her excuse is that she has children to get ready for school. I know some of the other women in the office face the same situation and they get to work on time. I'm really frustrated and I really can't fire her. What can I do?

Joe — Salt Lake City, UT

Q: My son has this attitude that he can run this business without me. I've given him more and more to do but I don't think he's ready to take over. He doesn't know how to read a P&L or balance sheet but knows how to get the work done in the field. How do I satisfy myself that he's ready for more responsibility in the business?

Larry — Phoenix, AZ

Q: My father asked me to come work for him after I get my MBA. I have a lot of interest and knowledge in marketing which I think he could use. So far, I've been on the job five months and he seems disappointed that I can't do all of what he wants me to do (improve sales, open new markets, present new ideas about cost cutting and more). I admit that with all I've done to contribute around here, I'm beginning to feel like it's never enough and I'll never satisfy him. What can I do to get him to let go and let me work and get things done?

Cynthia — Dallas, TX

Q: I have children not working in the family business, but I want them to benefit from our success. I have two children working in the business with me and they're not sure whether it's a good idea. How can I share with them and not upset my children who are working with me?

Steve — Minneapolis, MN

DISCLAIMER: Dr. Northington will personally answer all questions relating to family business management issues. He will not answer questions relating to complex analytical mental health questions or medical questions.

Marshall W. Northington, Ph.D.
San Rafael Medical Town Offices
6612 East Carondelet Drive
Tucson, Arizona 85710 USA
Telephone: 520-886-6588
Fax: 520-885-6500
E-mail: career2@mindspring.com